Our Online appointment booking service continues to be suspended due to the pandemic restrictions.
Ways to seek Healthcare advice from your GP
1.Visit your GP surgery website and complete a confidential online form to request advice or treatment. You will receive a response as soon as possible, usually within two working days. Online forms should not be used for very urgent medical problems.
2. Call your surgery to arrange an appointment. You will usually be assessed by a clinician on the telephone first, with face-to-face care arranged if clinically needed. If you have a preference about how to access care you can discuss it with your practice.
3. For urgent issues or out of hours, you can also call the NHS on 111 or go online to seek NHS advice 111.nhs.uk
4. Download the NHS App to order repeat prescriptions and get health advice
Booking or Cancelling an Appointment
Our appointment system enables you to book a routine appointment in advance. We have appointments available up to a month in advance giving you a better choice of appointment time and choice of doctor.
We will endeavour to meet your needs when booking an appointment, and will ask you for a brief reason for your visit to ensure you are given the most appropriate length of appointment. Any information given will be treated in complete confidence.
Urgent appointments at Culcheth Medical Centre are also available each day, via our on call GP , as well as the ability to speak to the doctor on the telephone should you have a query or need advice.
We also offer late evening surgeries up to 7.30pm on Tuesday evenings and early GP and nurse appointments from 7am on Friday mornings. We do try to give priority to those patients who cannot attend surgery during the working week.
Each appointment is for 10 minutes and is only for one person. Should you wish for another member of the family to be seen, please make an additional appointment. Also, if you have multiple problems to discuss with the doctor, please mention this to our receptionist and they will find you a double appointment.
When you arrive at the surgery you will need to use the Self Check-in facility to the right of the reception resk. This requires you to input your month of birth, date of birth and first letter of your surname to check you in automatically. If you need any help please go to the Reception desk.
Although the surgery opens its doors at 8am Mon to Thurs and 7am on Fridays, we do not accept face to face or telephone requests to book an appointment until 8.30am Monday to Friday
Book / Cancel your appointment online - Available Now
You are now able to access SystmOnline to book and cancel your appointments. In the meantime, if you already have a password please click on the image below to login to book and cancel appointments and to order your repeat prescriptions. If you do not yet have a password but would like one please contact the surgery. It's a simple procedure and will only take a matter of minutes to sort out. Please bring some ID with you to the reception desk. The whole process will be completed & active within 24 hours.
What to do if you are unable to attend an appointment
If you cannot attend your appointment and need to cancel it, please let us know in good time so that we can offer your appointment to another patient. Our contact details are here.
Evening and weekend GP appointments to suit you
There are a wide range of GP appointments available to fit into your lifestyle.
Pre-bookable extended access evening and weekend appointments with a local GP are available from 17:45pm-8:30pm Monday-Friday, 8am-4pm Saturdays and Sundays 10-2pm at Bath Street Health and Wellbeing Centre.
Easily accessible, the Health and Wellbeing Centre is in the town centre and accessible by public transport on the town’s main bus routes.
To access an extended access appointment, please call us and we will arrange the appointment for you.
Please be aware that you will need to consent to share your medical record with the GP who is on call in the Extended Access Service.
If need to see a GP when we are closed, please call NHS 111 for our out of hours service.