Patients can now cancel unwanted appointments by texting in.
To cancel your appointment via text message
Please text your :
DATE OF BIRTH
DATE AND TIME OF YOUR APPOINTMENT to
Calls to this number will NOT be answered and you are NOT able to make appointments via the mobile. It is used for appointment cancellation texts ONLY.
The surgery will be closed for the bank holidays on Monday the 1st and Monday the 8th of May. For cases of serious illness during this time, please call the NHS service 111. For non urgent matters you can attend a local walk in centre or speak to your pharmacy for advice. In cases of emergency only please call 999 or attend A&E.
Do you have Asthma or COPD ?
Changes are being made to Spirometry services in Warrington and we want to know your views on this topic. To have your say please click on the link at the bottom of this post.
Changes to Spirometry Services – Frequently Asked Questions
1) What is Spirometry?
Spirometry is a simple test used to help diagnose and monitor certain lung conditions by measuring how much air you can breathe in and out in one forced breath. A minimum of 3 manoeuvres are
required. It's carried out using a small piece of equipment called a spirometer.
2) What Changes are being made to the Spirometry Services?
Spirometry services in Halton and Warrington were performed by a nurse or doctor in GP surgeries, but in future they will be performed and interpreted by accredited staff from Warrington and Halton Hospital Teaching NHS Foundation Trust with clinical oversight provided by a Senior Respiratory Physiologist.
A further change is that patients who previously had to attend an annual Spirometry Diagnostic Test will now only have the test performed once every three years unless there is a significant clinical deterioration.
3) Why Have changes been made to the Spirometry services?
New national guidance advocates that all Spirometry must be performed and interpreted by Association for Respiratory Technology and Physiology accredited staff and Cheshire and Merseyside ICB’s preferred model of choice is centred upon delivery on a PCN footprint. This coupled with the fact that there is very limited estate available across Primary Care together with the fact that 40 Spirometry’s will need to be performed on a daily basis to meet the required levels of demand means that only a few sites can host the service going forwards.
All the venues are on a main bus route, have free car parking, clinic rooms adjacent to other health services and meet Infection Prevention Control requirements (in terms of six air room changes per hour either through air handling units or hepa air filters).
4) Where can I access Spirometry services in future?
In Halton the venues are:
· Widnes Urgent Treatment Centre on Caldwell Road
· Runcorn Shopping City Halton Health Hub
In Warrington they are:
· Orford Jubilee Neighbourhood Hub on Jubilee Way
· Great Sankey Neighbourhood Hub on Barrow Hall Lane
· Bath Street Health & Wellbeing Centre on Legh Street
· Woolston Neighbourhood Hub on Hall Road
5) Can I choose which venue I attend for Spirometry Services?
Yes. As a Patient who accesses Spirometry Services, you will be able to choose which of the above venues you visit. It doesn't matter if you are a resident of Halton or Warrington, you can attend Spirometry Services at whichever venue is most convenient.
6) How will I get to my appointment if I am housebound?
As with other diagnostic tests, patients/carers will be able to book PTS for transportation to the venue of their choice.
7) How will the new service know I am due a Spirometry
Due to the pandemic, there has been no spirometry across Primary Care for three years. This has resulted in a large backlog of patients primarily with COPD across both Warrington and Halton. Clinically an approach has been agreed to Risk Stratify patients, so we identify the patient cohorts that need to be seen first etc. Your Practice will refer you at the appropriate time and then you will be contacted by Warrington and Halton Hospital’s Physiology Department who will be undertaking the Spirometry at your chosen venue.
What times will be available for me to book a Spirometry?
The service initially will work Monday to Friday between the hours of 9am to 5pm.
9) What will happen to my Spirometry result and who will talk to me about the result and any follow up actions required?
Your result and report will be sent back to your GP for actioning, though in some instances there may be a requirement for you to be followed up by a Respiratory Consultant at the hospital.
10) Should I talk to my GP Practice about the changes to Spirometry Services?
This engagement is all about the development of the new Spirometry service. It isn’t anything to do with your individual appointments or other services you might be accessing, so please do not contact your GP Practice about this engagement.
11) Who should I contact to talk about the engagement work on Spirometry Services?
If you have any questions at all, please contact Katie Horan or Matthew Roberts via firstname.lastname@example.org
12) How long will it take to complete the survey?
Not long. It’s a very short survey with only a few questions. You are welcome to write as much or as little as you’d like. We really look forward to hearing your thoughts.
13) I don’t like completing surveys, can I speak to a person instead?
Yes. You are very welcome to sign up for our online focus group which will be held via Microsoft Teams on Wednesday 26th April at 1pm on Microsoft Teams. To book your place and receive details of how to join the online meeting, please e-mail email@example.com.
There are lots of organisations and schemes that can help you manage through the current cost of living crisis. Some of these are local to Warrington and there are also national schemes available to you.
Please click on the link below for further information.
New: Enhanced Access Service - Launching 1st October 2022
Additional access to primary care services on weekday evenings, Saturday, Sunday and on Bank Holidays.
Book a pre-bookable, routine appointment at a time and place that suits you.
Remote and face-to-face appointments are available - there is an array of clinicians available who can be seen remotely or face to face, such as GPs & nurses.
Where and when? Appointments are available at various GP practices during weekday evenings and at Orford Jubilee on the weekend, as seen below.
Monday - 4Seasons Medical Centre (18:30-21:00)
Tuesday - Culcheth Medical Centre (18:30-21:00)
Wednesday - Parkview Medical Centre (18:30-21:00)
Thursday - 4Seasons Medical Centre (18:30-21:00)
Friday - Orford Jubilee Neighbourhood Hub (18:30-21:00)
Saturday - Orford Jubilee Neighbourhood Hub (09:00-17:00)
Sunday - Orford Jubilee Neighbourhood Hub (10:00-14:00)
Don't see your practice? Don't worry. Any patient registered at one of our 7 practices in Warrington Innovation PCN can be booked into an appointment on anyone of those days. Our practices are:
- 4Seasons Medical Centre
- Chapelford Medical Centre
- Culcheth Medical Centre
- Guardian Street Medical Centre
- Parkview Medical Centre
- Springfields Medical Centre
- Westbrook Medical Centre
Who can I see? You will be seen by a local clinician, who will not necessarily be from your GP practice. GPs, Nurses, Phlebotomists will be available.
How do I book? Please contact your GP practice and ask for an evening or weekend appointment. The member of staff will try to book you in at a time/day that suits you.
Please note appointments are subject to availability