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Newsletter June 2024 



Breast screening invitations 2024: 

Women aged 50 up to their 71st birthday that are registered at Culcheth Medical Centre are being invited for their routine mammogram.

Please wait for your invitation, our practice team are unable to book your screening appointment. 

Screening appointments will be held at:

Bath Street Health and Wellbeing Centre, Legh Street, warrington, WA1 1UG

If you are over the age of 71 and are no longer routinely invited for screening, you can self refer by contacting the Breast Screening Unit.

If you need advice or have any concerns with regards to this appointment, please do not hesitate to contact the breast screening team on 01925 275500, visit the website www.whsthkbss.nhs.uk or email whh.bsteam@nhs.net



NHS England urges those unprotected against measles to come forward for their vaccinations

Measles cases are continuing to rise across England, with a number of unvaccinated children and adults requiring hospital as infections take hold. 

This month, millions of parents and carers in England are being contacted by the NHS to book their children in for their missed measles, mumps, and rubella (MMR) vaccine as part of a major new campaign to protect children from becoming seriously unwell.

NHS figures show almost 3 million children under the age of 16 years are either unprotected or not fully protected and at risk of catching these serious and completely preventable diseases.

Measles is not just a childhood disease and can be serious at any age. If caught during pregnancy it can be very serious causing stillbirth, miscarriage and low birth weight and NHS bosses are also urging young adults to catch up on any missed doses before thinking about starting a family.

Two doses of the safe and effective MMR vaccine are needed for maximum life-long protection, with the first dose given around the child’s first birthday, and the second dose given at around three years and four months old.

However, anyone can catch up at any age on any missed doses and it’s never too late to protect yourself.

If you or your child have not had both dose of the MMR vaccine contact the GP surgery to book an appointment as soon as possible and catch up


Are you travelling abroad but have a fear of flying ? 

We do not prescribe Diazepam or other Benzodiazepines for fear of flying, or other such phobias.

The BNF does not support such prescription and it can also be unsafe in cases of emergency.

If you still wish to take such medications for flight anxiety, you can be advised to consult with a travel clinic.

Further information can be found on the following websites:

Fly and Calm

Fearless Flyer 

Flying with Confidence

Welcome to Culcheth Medical Centre. Please click on any of the tabs on our page for information about our services , opening times and much more. 

If you can't see the information you are looking for , please call us on 01925 765101 , and one of our administrators will be happy to assist you. 

Patients can now cancel unwanted appointments by texting in. 

To cancel your appointment via text message 

please text your :





Calls to this number will NOT be answered and you are not able to make appointments via the mobile. It is used for appointment cancellation texts ONLY.

 Enhanced Access Service 
Additional access to primary care services on weekday evenings, Saturday, Sunday and on Bank Holidays.

Book a pre-bookable, routine appointment at a time and place that suits you.
Remote and face-to-face appointments are available - there is an array of clinicians available who can be seen remotely or face to face, such as GPs & nurses.

Where and when? Appointments are available at various GP practices during weekday evenings and at Orford Jubilee on the weekend, as seen below.

Monday - 4Seasons Medical Centre (18:30-21:00) 
Tuesday - Culcheth Medical Centre (18:30-21:00)
Wednesday - Parkview Medical Centre (18:30-21:00)
Thursday - 4Seasons Medical Centre (18:30-21:00)
Friday - Orford Jubilee Neighbourhood Hub (18:30-21:00)
Saturday - Orford Jubilee Neighbourhood Hub (09:00-17:00)

Sunday - Orford Jubilee Neighbourhood Hub (10:00-14:00) 

Don't see your practice? Don't worry. Any patient registered at one of our 7 practices in Warrington Innovation PCN can be booked into an appointment on anyone of those days. Our practices are:

  • 4Seasons Medical Centre
  • Chapelford Medical Centre
  • Culcheth Medical Centre
  • Guardian Street Medical Centre
  • Parkview Medical Centre
  • Springfields Medical Centre
  • Westbrook Medical Centre 
    Who can I see? You will be seen by a local clinician, who will not necessarily be from your GP practice. GPs, Nurses, Phlebotomists will be available.
  • How do I book? Please contact your GP practice and ask for an evening or weekend appointment. The member of staff will try to book you in at a time/day that suits you.

Please note appointments are subject to availability

New Telephone System 

Backed by a large investment from the government, and Cheshire ICB, Warrington GP practices have been encouraged to make the switch from analogue systems – which can leave patients on hold and struggling to book an appointment – to modern, easy-to-use digital telephones designed to make sure patients can receive the care they need when they need it.

The target is for all GP surgeries in England to have digital phone lines by March 2024.

We are pleased to advise our patients that after many months of planning, Culcheth Medical Centre switched to a new cloud based  telephone provider on March the 4th 2024.

Cloud telephony will enable our practice to operate the phone systems via an internet connection, rather than the traditional physical telephone lines.

Providing access to services and the continued demand for appointments puts pressure on often overloaded and outdated phone lines and this is something we have been working to improve upon for many months.

By moving communications to the Cloud, we hope that our practice can significantly improve patient-to-practice communications while accessing the administrative control and features needed to improve practice performance.

 Surgery Connect, is deployed in over 2,400 GP practices across England and Wales, serving an estimated 10 million patients.The PCN looked at several different options before choosing X-on as their new provider. 

Patient-centric Solutions

  • High call volumes? Patient Callback holds the patient’s place in the queue after they have called in and hung up. They receive a callback instead of waiting on the line, saving time and money.
  • Integration with patient record systems means when a patient speaks to any member of the practice team their information is to hand, eliminating frustrating delays.
  • Patients have access to select dedicated resources, such as vaccination centres or repeat prescription services without having to queue with other patients who simply want an appointment.
  • Surgery Connect can be configured to inform patients with high quality voice messages at every stage of their journey, minimising stress.
  • Prompts keep patients informed, they’re not just holding on the line, waiting for something to happen. They are kept informed of what’s going on in the surgery.


Surgery Connect is a hosted phone system supporting IT transformation within the NHS by delivering quality, safety and efficiency to staff and patients.

Providing healthcare professionals with full patient consultation history, including call and video recordings linked to the patient record, ensures staff and patient safety. Empowering patients by allowing them to manage their own appointments, while reducing the burden on staff via notifications to at risk groups, improves administrative efficiency and allows staff to focus on patient interaction.

Contact centre features, including intelligent call queueing and routing, highly secure call recording automatically attached to patient records, confirm and remind systems to reduce DNAs, telephone triage and extensive reporting.





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