What to do when GP surgery is closed

For urgent matters when we are closed please call the NHS service 111

For medical emergencies or life threatening problems call 999

For routine advice about over the counter medications please speak to your local pharmacist

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Residents in Warrington and Halton who are in need of urgent – but not emergency care – are now being asked to contact NHS 111 first before travelling to hospital.

Under this initiative, patients will be able to get expert health advice and clinical assessment and depending on the individual needs of patients, NHS 111 can book time slots for patients at GP surgeries, NHS Runcorn Urgent Care Centre, NHS Widnes Urgent Care Centre and the emergency department at Warrington Hospital.

This new way of working will support patients to stay as safe as possible during the coronavirus pandemic by managing the number of patients attending services at any one time. It will also ensure patients get the right care, in the right place by signposting to other services and sources of advice and ensuring that patients get the most appropriate care.

Patients with a booked face-to-face time slot will benefit from reduced waiting times and NHS services can help maintain social distancing guidelines in waiting areas further reducing the risk of infection.

Residents who are registered with a local GP practice can continue to contact their surgery online or via phone as usual.

Anyone with a life-threatening emergency should call 999 immediately.

 

Out of Hours Service

PC24 is the established local provider of Out of Hours Services to the residents of Halton, Knowsley, Liverpool, a number of practices in St Helens, South Sefton, Southport & Formby and Warrington serving a patient population of just over 1.3 million.  All patients received to the service are triaged by a GP over the phone prior to a decision being made regarding the medical care they may require.

This service offers telephone consultation to patients.

This consultation may result in a face-to-face consultation or a home visit from one of our GPs.

Primary Care Centre Locations

Aintree University Hospital, Longmoor Ln,

Liverpool L9 7ALMonday – Friday 19:00 – 22:00Saturday – Sunday 10:00 – 22:00

Everton Road Health Centre, 45 Everton Rd,

Liverpool L6 2EH1 Wednesday / month – 13:00 – 18:00 (covering GP education)

South Liverpool Treatment Centre, 32 Church Rd, Garston,

Liverpool L19 2LWMonday – Friday 20:00 – 23:00Saturday – Sunday 08:00 – 23:00

Nutgrove Villa, Westmorland Rd, Huyton,

Liverpool L36 6GAMonday – Friday 19:00 – 21:00Saturday – Sunday 09:00 – 21:00

St Chads Centre, St Chad’s Dr, Kirkby,

Liverpool L32 8REMonday – Friday 19:00 – 21:00Saturday – Sunday 10:00 – 21:00

Old Swan, Crystal Cl,

Liverpool L13 2GAMonday – Friday 19:00 – 08:00Saturday – Sunday 09:00 – 12:00

The Royal Liverpool and Broadgreen University Hospitals Trust

Monday – Friday 08:00 – 18:30

Saturday – Sunday 08:00 – 08:00

Halton Hospital, Hospital Way,

Runcorn WA7 2DAMonday – Friday 19:00 – 08:00Saturday – Sunday 08:00 – 12:00

Widnes HCRC (2nd Floor), Caldwell Rd, Widnes WA8 7GDMonday – Friday 19:00 – 22:00Saturday – Sunday 06:45 – 22:00

 

 

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