SystmOnline App
SystmOnline is also available as an app, which can be used on Apple devices (iPhones and iPads) and on Android devices (mobile phones and tablets). The app can be downloaded for free from the Apple App Store and from the Google Play Store. Simply click the relevant logo on the SystmOnline Login page or use the link below for SystmConnect to submit an online request.
TELEPHONE APPOINTMENTS We can only provide you with a guide time for when you will receive a prebooked call from a clinician as they may be delayed dealing with emergencies. Should you need a call back between specific times please advise us of this when making your booking and we will try our best to call you when specified.We appreciate that you may be busy, or working and will try not to inconvenience you.
The Right Care from the Right Person
Nearly everyone who calls a GP practice to make an appointment asks to see to a GP, but very often help will be available from other highly skilled medical professionals such as Advanced Nurse Practitioners, Clinical Pharmacist, Practice Nurse, Health Care Assistant and GP Assistant, or from other services, including the voluntary sector, who can support people with a wide range of social, emotional or practical needs
Our Reception Team are trained Care Navigators. This means they can help you access the correct service. They will need to ask for a brief description of your problem. This does not mean they are being nosey or trying to stop you from seeing a Clinician, they are trying to help you to see the most appropriate person to deal with your problem.
We currently have 5 GPs Dr James MacBeth, Dr Animesh Sinha, Dr Suma Kuna, Dr Jaine Rozenbroek and Dr Madhavi Gundabathuni together with our Advanced Nurse Practitioners Cherie, Rachel, Tracy (paediatrics) and Rachel , who are supported by our Practice Nurses, Clinical Pharmacist, GP Assistants and Health Care Assistant.
How does our Appointment system work?
We have a mix of face to face appointments and telephone appointments.
Our reception team need to offer you the most appropriate appointment to deal with your problem. You may not always need a face to face appointment with a GP/Nurse at the surgery, you may be offered a telephone consultation, extended access appointment or directed to pharmacy or a local walk-in centre. A receptionist will need to ask you for details of the problem you are calling with, this is to enable use to direct you to the most appropriate clinician.
Please be considerate to other patients and remember 1 Appointment is for 1 problem AND 1 patient. Asking the GP to deal with multiple problems or see additional family members, in one 10 minute appointment can cause the GP to run late which has an impact on other patients.
Should you turn up 10 minutes or more late for your appointment you may not be seen, and your appointment may have to be rescheduled.
If you struggle to see/speak to a Clinician during normal working hours, please ask our reception team about Extended Access Appointments. These are available both evenings and weekends with a range of clinicians at different locations across Warrington.
Remote and face to face appointments are available- there is an array of clinicians available who can be seen remotely or face to face, such as GPs and Nurses.
Where and When?
Appointments are available at various GP Practices during weekday evenings and at Orford Jubilee on the weekend
Don't see your Practice? Don't worry. Any patient registered at one of our 6 Practices in Warrington Innovation PCN can be booked into an appointment on any one of those days. Our Practices are:
- 4 Seasons Medical Centre
- Chapelford Medical Centre
- Guardian Street Medical Centre
- Parkview Medical Centre
- Springfields Medical Centre
- Culcheth Medical Centre
Who can I see?
You will be seen by a local clinician, who will not necessarily be from your GP Practice. GPs, Nurses, Phlebotomists will be available.
How do I book?
Please contact your GP Practice and ask for an evening or weekend appointment. The member of staff will try to book you in at a time/day that suits you.
Please note appointments are subject to availability.
GP out of hours service
The out of hours GP service is open Monday to Friday 6.30pm to 8.00am and weekends and public holidays 24 hours a day. The emergency GP out of hour’s service in Warrington provides urgent healthcare services for patients who feel their illness cannot wait until their GP surgery re-opens. To access, please call NHS 111.