How our appointment system works

Appointments & SystmConnect

 

SystmOnline App

You can manage appointments and prescriptions using the free SystmOnline app (Apple or Android). Links are on our login page, or use SystmConnect to submit an online request.

Telephone Appointments

We provide approximate times for clinician callbacks (delays may occur due to emergencies).If you need a call within a specific time, let us know when booking.

Getting the Right Care

Not all problems require a GP. Our Care Navigators (Reception Team) are trained to direct you to the right professional:

  • GPs

  • Advanced Nurse Practitioners

  • Clinical Pharmacist

  • Practice Nurses / HCAs / GP Assistants

Please give a brief description of your problem so we can book you appropriately.

Appointment System

  • Face-to-face and telephone appointments are available.

  • You may be offered:

    • Telephone consultation

    • Extended Access appointment (evenings/weekends)

    • Pharmacy or Walk-in Centre referral

  • 1 appointment = 1 problem/patient.

  • If late by 10+ minutes, you may need to rebook.

Extended Access

Evening and weekend appointments are available across 6 local practices, including GPs, nurses and phlebotomists.Locations include Orford Jubilee on weekends.

Practices in Warrington Innovation PCN:

  • 4 Seasons

  • Chapelford

  • Guardian Street

  • Parkview

  • Springfields

  • Culcheth

Ask reception for an Extended Access appointment. (Subject to availability.)

Out of Hours

For urgent care when we are closed:Call NHS 111 (Mon–Fri 6:30pm–8:00am, weekends & bank holidays 24hrs).

 

 

 

Accessibility tools

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